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Updated March 3, 2021

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COVID-19 Testing | COVID-19 Symptoms and How to Get Care | COVID-19 Resources

Check Your Vaccine Eligibility and Other Locations to Get Vaccinated

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Important COVID-19 Vaccine Information

Vaccine allotments continue to be uncertain. To distribute our limited vaccine as equitably as possible, each week we are creating a randomly generated outreach list of current patients within the eligible phases. We will contact patients directly via phone or MyChart to schedule. Please do not call your provider’s office as they don’t have the ability to schedule COVID-19 vaccinations

In support of Washington State’s effort to increase vaccine distribution, The Polyclinic will offer COVID-19 vaccines to our patients in phase 1B-1 which includes all people 65 years or older and all people 50 years or older in multigenerational households (homes where individuals from two or more generations reside such as an elder and a grandchild).

We will also vaccinate our staff and patients who are health care workers, first responders and others eligible under Phase 1A.

Scheduling Vaccine Appointments

Our COVID-19 vaccine supplies are limited. We will contact patients directly via phone or MyChart to schedule. Appointments are required. No walk-in appointments available.

Is there a list to sign up to get vaccinated?

No, we will contact eligible patients from our randomly selected outreach list when we have vaccine available.

What Type of Vaccine Do You Offer?

We’re currently offering the Moderna and Pfizer-BioNTech COVID-19 vaccines. Both have received Emergency Use Authorization from the FDA. Both vaccines require two doses. Pfizer requires a second dose 21 days after the first dose. Moderna requires a second dose 28 days after the first dose. We will schedule your second dose when you check in for your first dose.

We anticipate that the demand for COVID-19 vaccinations will result in available appointment spots filling up quickly. Each week the State of Washington will inform us how many doses The Polyclinic will receive, and we will open a corresponding number of appointment spots.

Mass Vaccination Sites Coming Soon

With limited supplies we will not be able to meet the demand of all that desire vaccination. However, Washington State is opening mass vaccination clinics and we look forward to partnering with our community and supporting our patients to ensure a rapid expansion of COVID-19 vaccine availability.

While The Polyclinic is not participating in the Washington State Phase Finder program, patients can use this online resource to learn when they are eligible and to find other sites where they can get vaccinated.

We’ll continue to work with the Washington State Department of Health to receive COVID-19 vaccine shipments and to responsibly prioritize distribution to Polyclinic patients in accordance with their guidance.

The Polyclinic is Continuing to Provide You with the Care You Need

It’s important to address any health issues now so they don’t become bigger problems down the road so we encourage you to schedule an appointment with your provider.

Following public health guidance we’ve made some important changes to our clinic operations to keep you and our staff safe. Learn more about our safety measures and how to get care during the COVID-19 pandemic.

Should You be Tested for COVID-19?

In more than 80% of cases, symptoms are mild, don’t require testing and can be self-managed at home. After you’ve talked to or been evaluated by one of our providers or our Nurse Triage Line, you might be sent to Broadway COVID-19 testing site. We have three separate testing clinics at Broadway, depending on your symptoms and testing needs; see below. The decision to test for COVID-19 will be made in consultation with a provider. What are COVID symptoms?

I have moderate COVID-19 symptoms (a fever and cough, or two or more other symptoms)
I have a primary care provider at The Polyclinic Go to our Acute Respiratory Clinic at Broadway for testing. No appointment needed.
I am a Polyclinic patient but do not have a Polyclinic primary care provider
This is my first time getting care at The Polyclinic
I have mild COVID-19 symptoms (no fever or cough) and/or I have a possible COVID-19 exposure
I have a primary care provider at The Polyclinic Contact your primary care provider to schedule an appointment with our Broadway Walk Through Clinic.
I am a Polyclinic patient but do not have a Polyclinic primary care provider Call 206-860-5393 to schedule an appointment in our Broadway Acute Respiratory Clinic.
This is my first time getting care at The Polyclinic Call New Patient Services at 206-329-1777 to schedule a virtual visit with a Polyclinic provider.

COVID-19 Testing

Acute Respiratory Clinic at Broadway for evaluation and testing of patients with moderate symptoms and would like to see a provider. Open Monday - Friday, 8 am – 6 pm. No appointment needed.

Video visits are also available for the Acute Respiratory Clinic. Appointments are required for video visits. To schedule a video visit, call 206-860-5393 Monday - Friday, 9 am - 5 pm. Video visit appointments can be scheduled in as little as 10-15 minutes in advance.

Walk-Through Clinic (Suite A) at Broadway is quick and easy and typically takes under 5 minutes. Available at Broadway for patients who are concerned about possible exposure, or are traveling, or have mild symptoms (no fever or cough) and do not need to see a provider. Open Monday – Friday, 7 am – 6 pm and Saturday, Sunday, 9 am - 5 pm. Appointment is required, see above on how to schedule.

COVID-19 Antibody Testing at the Madison Center lab. This test is intended ONLY to confirm prior exposure or infection due to COVID-19. Talk with your primary care provider if you are interested in getting tested.

COVID Testing Pricing

COVID-19 testing is covered by many major insurance plans. Please check with your plan for details. If you don’t have insurance, please see costs for cash pay below.

Test Name
Rapid Molecular Test
Lab Based Molecular PCR
SARS-CoV-2 Antibody, IgG
Collection Method
Nasal swab
Nasal or Nasopharyngeal swab
Venous blood draw
Result turnaround time
15 min
2-3 days
1 day
Patient Type
Those with symptoms which started less than 5 days ago
Patients with or without symptoms
Performed to look for past recent COVID-19 infection (1-3 weeks after symptom onset)
Billing Code
U0003, U0005
Cash Price
$150. If uninsured this test cost is 100% covered by the CARES act.

The draw fee for COVID-19 testing is $15. The swab collection fee for COVID-19 testing is $28.

New Visitor Policy

To reduce the spread of infection, The Polyclinic is limiting visitors who accompany patients in the following way:

  • One parent for each child or minor; Two parents allowed if the child is younger than two months
  • One caregiver for each patient with physical or cognitive limitation or disability
  • No siblings of a patient unless they have an appointment
  • No visitors with a fever, cough, or breathing problems

Screeners at Main Clinic Locations

Our staff are screening all patients for COVID-19 over the phone and in person based on guidelines from the Centers for Disease Control & Prevention (CDC) and King County Public Health. We have added team members at clinic entrances at Ballard, Broadway, Downtown, Madison Center, and Northgate Plaza to screen patients for respiratory illness. Visitors entering the building with patients will also be screened. Screeners will take your temperature and provide masks and hand sanitizer to all patients and visitors. Allow a few minutes before your appointment for screening. Thank you for your patience.

If You Have Symptoms – Call Your Doctor’s Office

To help prevent the spread of infection, we are asking all patients with symptoms of respiratory illness—fever, runny nose, cough, or shortness of breath—to please call us before coming into the clinic. We will triage your condition over the phone and make recommendations on next steps based on your symptoms and our current screening guidelines. Use this guide for navigating symptoms and self-care.

If your symptoms are mild: slight fever, cough, runny nose.

  • We may ask you to remain at home to recover.
  • Avoid going out in public, but if you must go out, be sure to use good respiratory hygiene: wash hands thoroughly or use hand sanitizer, wear a mask, or cover your cough/sneeze with tissue and throw it away.
  • Please call us if your symptoms worsen.

If your symptoms are serious or worsening: continued fever, severe shortness of breath.

  • We may schedule a video visit, refer you to one of our testing sites, or refer you to the closest emergency room.

In-Clinic and Video Visit Appointments

Working together with you, providers and staff will use their clinical judgement to decide when it’s appropriate to schedule in-clinic appointments. You may need to be seen in person if your illness or injury is causing significant pain or dysfunction in your daily life or work, or if your condition is either progressing or at risk of progressing and compromising your health.

If you are over the age of 65, we encourage you to schedule your Medicare Annual Wellness Visit by video visit, which can be done from the safety and convenience of your home.

How to Take Care of Yourself and Your Family

Watch for symptoms. They can appear 2-14 days after you’ve been exposed. They include:

  • Fever or chills
  • Cough
  • Fatigue
  • Trouble breathing, chest tightness, or shortness of breath
  • Muscle or body aches
  • Sore throat
  • Headaches
  • Lost of taste or smell
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Be extra careful if you:

  • Are over age 60
  • Are pregnant
  • Have a weak immune system
  • Have diabetes or serious heart or lung problems

Protect yourself and others:

  • Stay home, if you can
  • If you must go out, stay at least 6 feet away from others
  • Clean your hands often. Use soap and water or a hand sanitizer

COVID-19 Resources

Use these resources to learn about Coronavirus.