Notice
The Polyclinic, dba Optum Care Washington, will stop accepting Apple Health UnitedHealthcare Community plans on 1/1/25.
We work with nearly every major insurance company in the region. But please confirm with your health insurer that your specific plan includes Optum Care Washington. This will help make sure there are no surprises about your coverage or any costs to you.
Questions to ask your insurer
- Are Optum Care Washington doctors I want to see in my network?
- What hospitals are included in my network?
- What are my copays for primary and specialty care visits?
- What preventive care services or wellness visits are covered?
- Do I need a referral from my primary care doctor to see a specialist?
- Do I need advance authorization for any tests, medications or procedures, including surgery?
Key dates and contact information
Open enrollment dates for insurance coverage:
- Public and private employers: Dates vary, but usually in November and December
- Washington Health Benefit Exchange: Nov. 1–Jan. 31 (you must sign up by Dec. 15, for coverage started Jan. 1)
- Medicare: Oct. 15–Dec. 7
For information about:
- Your insurance or specific plan, contact your company’s HR department or your insurance company
- A Medicare or Medicare Advantage plan, contact our Medicare specialists at 1-206-774-5864
Individual and family plans
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Medicare and Medicare Advantage plans
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Medicaid
The Polyclinic, dba Optum Care Washington, will stop accepting Apple Health UnitedHealthcare Community plans on 1/1/25.
To maintain care with Optum Care Washington, we encourage our patients to explore the Medicaid health plan options below:
- Amerigroup DBA Wellpoint
- Community Health Plan of Washington (oncology only - no primary care coverage)
- Coordinated Care
- Molina Healthcare (oncology only - no primary care coverage)
Additional resources
Washington State Health Care Authority
Phone: 1-800-562-3022 (TRS: 711)
Business hours: Monday - Friday 7 a.m. to 5 p.m. (Pacific)
Washington State Health Care Authority
Helpful resources
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Need an appointment?
We offer in-person and online visits, helping you get the care you need when you need it.
Disclaimer: Optum Care Washington and The Polyclinic d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.