We value hearing from our patients and community. Use this page as a guide for your questions or call 206-329-1760.


Appointments and Care

Current Patients

For questions about your care or to schedule an appointment:

  • Call your provider’s office directly
  • Call 206-329-1760 to reach our switchboard
  • Call toll-free at 800-648-8837

New Patients

To find a physician or schedule an appointment:

  • Call 206-329-1777 (Mon-Fri, 8 a.m. to 5 p.m.)
  • Email. A representative from our New Patient Services team will give you a call to help you find a doctor and schedule an appointment.

Please have your insurance card ready when calling.


Feedback

We value your feedback. Please tell us about your experience at The Polyclinic.


Billing

Call Patient Financial Services at 206-860-4500 (Mon-Fri, 8 a.m. to 4:30 p.m.).

  • Online Bill Pay

  • Our Locations

    View our location directory for contact information for specific Polyclinic locations.


    Medical Records

    If you’d like copies of your medical records or want them transferred to another provider, you can reach us several ways:

    • Call 1-866-340-0767. Please allow 48 hours for processing and entering your request before calling on status.
    • Fax 1-920-593-3029. Requests can take up to 15 business days to process. Please indicate the urgency of the request when necessary.
    • E-request. Request your records electronically though our secure patient portal.
    • Medical Records Release Form (PDF)


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