Appointments
Schedule a primary care appointment.
Open daily, 8 a.m.–5 p.m.
Contact us
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Appointments and care
To protect your privacy, please do not use the email addresses below to share personal health care or financial information.
Use MyChart to send a secure, confidential request to your care team.
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Billing assistance
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General inquiries
Open daily, 7 a.m.–5 p.m.
1-206-329-1760 or toll free 1-800-648-8837
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Human Resources
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Media contact
Medical records
Fill out our medical records release form and fax to 1-920-593-3029 or mail to the address on the bottom of the form. Requests can take up to 15 business days. If you need records quickly, please indicate that on the form.
Please give us 48 hours to process your request before checking on status. Call 1-920-784-2482.
MyChart
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Optum
904 7th Ave.
Seattle, WA 98104
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Patient feedback
If you have general questions or feedback about your experience at Optum, email pnwfeedback@optumpnw.com. Note that information sent by email is not secure. If you have questions about your medical care, call your doctor’s office or send a message via MyChart.
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Webmaster
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About us
For more than 100 years, we’ve focused on promoting health through personalized care.
Accepted plans
We accept most major health plans, making it easy to get the right care at the right time.
Disclaimer: Optum Care Washington and The Polyclinic d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.
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