Care Advantage manages care for Polyclinic patients enrolled in a:

  • HumanaChoice® (PPO)
  • Humana Gold Plus® (HMO)
  • Humana Gold Plus DE-SNP® (HMO)

Learn more about Humana Medicare Advantage plans, including videos on 2018 HMO and PPO plans.

Member Portal

  • Access your member portal to track claims, recent payments and find additional resources.
  • Locate or update your primary care provider listed on your Humana insurance card. Call Customer Service, listed on the back of your card (800) 457-4708 (TTY/TDD: 711), 8 a.m. to 8 p.m., Monday-Friday, EST, to change your PCP or fill out and complete a PCP Change Request form.

Contact your Humana Medicare Representative

Rocco Avellino, Agent, at 206-612-6441 or


About Humana

Humana is a leading health and well-being company focused on making it easy for people to achieve their best health with clinical excellence through coordinated care. The company’s strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people Humana serves across the country. Humana has had a presence in King County since 2006 and offers a wide array of health, pharmacy and supplemental benefit plans for employer groups, government programs and individuals.