Madison Center
May 17, 2020 | by The Polyclinic

As our state gradually reopens our communities, The Polyclinic is offering more onsite services for our patients who need them. Following CDC and public health advice in March, we provided only essential services in our clinics for more than six weeks. That resulted in delayed care for many of our patients. Governor Inslee’s revised May 1 guidelines allow medical clinics to expand their scope of onsite care.

Get Care When You Need It

This month we started scheduling patients for more in-clinic visits for preventive care, routine screenings, as well as acute and chronic care. We will continue to postpone routine physicals for patients with serious underlying medical conditions until after July 6. We’ve also started performing elective surgeries, following guidance from the governor’s office.

Telehealth Options

We continue to rely on video visits to address many health concerns—from Annual Wellness Visits and behavioral health consults to medication follow-up appointments and physical therapy sessions. Telehealth helps us reduce the number of people in the clinic and maintain social distancing that is critical to reducing the spread of infectious disease.

Focus on Safety

Keeping patients, staff, and providers safe is our top priority. If you come into the clinic to see your provider, or have lab or diagnostic testing performed onsite, we want to reassure you that we have comprehensive safety measures in place including:

  • Screening all patients over the phone, at entry, and at check-in
  • Daily screening of all staff and providers
  • Mandatory masking for all patients, visitors, and staff
  • Rigorous cleaning protocols and frequent disinfecting of high-touch surfaces
  • Adapting our sites to accommodate social distancing

COVID-19 Testing

If you think you may have symptoms of COVID-19, we offer a range of testing and evaluation options including:

  • Drive-through testing at Madison Center
  • Acute Respiratory Clinic at Broadway
  • Antibody Testing

Learn more about testing here.

About Your Visit

You may notice a few changes when you come in to see us. Screeners will greet you at the door and ask about any recent symptoms of respiratory infection and take your temperature. We will give you a mask to wear while in our office and ask you to sanitize your hands.

These precautions may take extra time and you should set aside a few extra minutes before your appointment to allow for this. We have also modified our clinics to allow for more social distancing. We appreciate your patience as we all adapt to our new environment.

If you’d like to schedule an appointment, please contact your provider’s office to discuss the right next steps for you, whether it’s an in-clinic or video appointment. We look forward to seeing you soon!

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